Terms of Service

Effective Date: 1/1/2026

Welcome to Stem and Sound LLC (“we,” “us,” or “our”). By accessing or using our website, services, or purchasing our products, you agree to the following Terms of Service. If you do not agree, please do not use our website.

1. About Stem and Sound

Stem and Sound is a Seattle-based plant shop, greenhouse, and plant design studio offering plants for sale and plant-related design services for residential, commercial, and event spaces.

2. Use of This Website

You agree to use this website for lawful purposes only. You may not use this site in a way that could damage, disable, or impair the site or interfere with others’ use of it.

All content on this website — including text, images, logos, and design — is the property of Stem and Sound and may not be copied, reproduced, or distributed without written permission.

3. Products & Plant Care Disclaimer

Plants are living products and naturally vary in size, color, and appearance. While we take great care to provide healthy plants, we cannot guarantee longevity, growth, or performance once plants leave our care, as conditions such as light, watering, temperature, and maintenance vary by environment.

All plant sales are final unless otherwise stated.

4. Services & Design Work

Design services, installations, consultations, and custom projects are subject to availability and may require a written agreement, proposal, or invoice outlining scope, pricing, and timelines.

Project timelines and outcomes may vary due to plant availability, seasonal factors, or site conditions.

5. Appointments & Cancellations

Appointments, consultations, or services may require advance booking. Any cancellation or rescheduling policies will be communicated at the time of booking.

6. Payments

All prices are listed in U.S. dollars unless otherwise noted. Payment is due at the time of purchase or as outlined in a service agreement or invoice.

We reserve the right to update pricing at any time.

7. Greenhouse Access

Our greenhouse is a private working grow space and is not open to the public unless otherwise stated for special events, appointments, or pop-ups.

8. Limitation of Liability

To the fullest extent permitted by law, Stem and Sound shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Third-Party Links

This website may include links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use information.

11. Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

13. Contact

If you have questions about these Terms, please contact us at:
hello@stemandsound.com